MYSTERY BOX
MYSTERY BOX
MYSTERY BOX: Exciting Surprise, Incredible Value
Unlock the thrill of the unknown with our MYSTERY BOX! Dive into our exclusive blind box series and experience the excitement of discovering premium phone accessories worth more than what you pay. Each box is carefully curated to deliver exceptional value and surprise, making it the perfect treat for yourself or a unique gift for someone special.
Key Features:
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Premium Products: Each MYSTERY BOX contains high-quality phone accessories from our exclusive collection, ensuring you receive only the best.
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Guaranteed Value: The total value of the items inside always exceeds the price you pay. Enjoy the satisfaction of getting more for less!
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Exciting Surprises: From luxurious leather cases to innovative magnetic chargers, every box holds a different combination of products. The element of surprise adds a fun twist to your shopping experience.
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Perfect Gift: Our MYSTERY BOX makes an ideal gift for tech enthusiasts, offering them a delightful surprise and premium accessories they’ll love.
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Limited Edition: Each series of MYSTERY BOX is available for a limited time, so don’t miss out on the chance to grab yours and discover what’s inside!
Ready to embark on a journey of excitement and value? Order your MYSTERY BOX today and enjoy the thrill of unboxing premium accessories tailored to enhance your mobile experience.
Return & Refund Policy
At AmberArt, we are committed to providing you with high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we are here to help.
Returns
Conditions
1. Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included, without any marks or signs of wear (ex. makeup marks, deodorant marks, etc.) to be eligible for return. The original shipping fee (if any) is non-refundable, in most cases;
2. For reasons of hygiene, the following items cannot be returned: bodysuits, lingerie, socks, underwear and other personal clothing;
3. Please make sure to contact our Customer Service Team first before you return the items. Any return request not authorized by the customer service will not be accepted;
4. If your purchase with coupon/gift card, we have the right not to refund the coupon/gift card you have used.
Please take care when trying on your purchases and return them in the same condition you received them. Any return that does not meet our policy or exceeded the valid 30 days return period will not be accepted.
If the product has quality problems, we will resend it to you for free or give you a discount coupon for next use. If there is no quality problem with the product, you need to bear the shipping cost of return and exchange.
Note: Any address on the parcel is not approved return address, we don’t accept the returned package without authorized return address from customer service.
We do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.Please return through your local post office to avoid tax.
The below conditions are not related to quality issues:
1) Loose threads, raw edges, thickness, touch, and color difference in monitor display;
2) Returns due to dissatisfaction in style, color, and changes in personal reason;
3) Damages due to use, wash, care, improper maintenance, self-repair, modifications, or other human factors;
4) There may be slight differences to different size with the same items due to individual design and style in items;
5) The sizing chart and the Customer Service Team can only offer recommendations before your purchase. Returns due to sizing issues do not constitute as quality issues
Return Process
- Initiate a Return: To start a return, please contact our customer service team at support@amberarthub.com with your order number and reason for return.
- Ship Your Item: After your return request is approved, we will provide you with a return shipping address. Please securely package your item and send it back to us.
- Inspection and Approval: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
Refunds
If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within a certain number of days, depending on your card issuer's policies.
Non-Returnable Items
Certain items are not eligible for return, including:
- Gift cards
- Downloadable software products
- Items marked as final sale
Exchanges
If you need to exchange an item for a different size or color, please contact us at support@amberarthub.com. Exchanges are subject to product availability. If the item is not available, we will offer you a refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@amberarthub.com with details of the product and the defect. We will provide a replacement or a refund, depending on your preference.
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at: Email: support@amberarthub.com
Thank you for shopping with AmberArt. We appreciate your business and are committed to ensuring your satisfaction.