Shipping policy
Shipping Policy
1. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping options, including standard and expedited shipping. Delivery estimates will be provided to you once your order is placed. Please note that delivery times may vary depending on your location and the shipping method selected.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can track the status of your order using the tracking number provided.
4. Customs, Duties, and Taxes
AmberArt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
AmberArt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
7. International Shipping Policy
We offer international shipping to select countries. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Additionally, international orders may be subject to import taxes, customs duties, and fees levied by the destination country. These fees are the responsibility of the customer.
8. Shipping Policy Updates
AmberArt reserves the right to update this Shipping Policy at any time. Any changes will be reflected on this page.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us by email at support@amberarthub.com